Frequently Asked Questions

  1. Condo and vacation rental related questions:
    1. Does Waikiki condos for rent (WC4R) belong to any organization such as Better Business Bureau and Hawaii Visitors Bureau?
    2. What are the days and hours of operation for (WC4R)?
    3. How many people can stay in a condo?
    4. What are the check in and check out times for your condos?
    5. I arrive earlier than the check in time, is there a place where can I leave my luggage?
    6. I depart later than the check out time, is there a place where can I leave my luggage?
    7. What is a security deposit?
    8. What is the difference between the security deposit and the reservation deposit?
    9. Do you have a safety deposit boxes in the units?
    10. Could I leave valuables in my condo?
    11. Is there security personnel assigned to patrol the building?
    12. Can we have guests and/or have a party in the unit or anywhere else in the building?
    13. Is it possible to smoke anywhere in the building?
    14. I know I can not smoke inside but Is it possible to smoke out in the balconies or any other open area?
  2. Transportation related questions
    1. What are my options for transportation to and from the airport other than renting a car?
    2. How far is the Honolulu Airport from the Waikiki area?
    3. How much does a shuttle cost from the Honolulu Airport to Waikiki and how do I book it?
    4. Should I make advance reservations with the shuttle company?
    5. How much does a taxicab cost from the Honolulu Airport to Waikiki?
    6. How much does the public transit service cost?
    7. Could I take the public transit service (TheBus) with luggage?
    8. Do you advise renting a car in Honolulu?
    9. Is it a good idea to leave my luggage and/or belongings in a car?
  3. Safety related questions
    1. How safe is Honolulu?
    2. Is it a good idea to leave valuables in a car?
    3. Should I leave valuables in my condo?
  4. Tours and attractions related questions.
    1. Do I need to book tours and attraction in advance?
  5. Miscellaneous questions.
    1. Would camping be an option for inexpensive travel?
    2. Are the beaches in Hawaii private?

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Does Waikiki condos for rent (WC4R) belong to any organization such as Better Business Bureau and Hawaii Visitors Bureau?

Waikiki condos 4 rent (WC4R) is a subsidiary of Discount Hotels Hawaii (DHH).
Discount Hotels Hawaii in turn has been in business since 1996 and since 2005 has been an "A+" member of the Better Business Bureau and the Hawaii Visitors Bureau, the official State office that represents the visitor industry in Hawaii.
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What are the days and hours of operation for Waikiki condos 4 rent (WC4R)?

Monday to Saturday 9 am to 5 PM Hawaii Time.
We are closed on Sundays.
(Sundays we are open only for emergencies)
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How many people can stay in a condo?

Studios are for a maximum of 2 people.
One bedrooms are for a maximum of 4 people.
Two bedrooms are for a maximum of 6 people
Three bedrooms are for a maximum of 8 people.
The maximum number of people per unit is regulated by the fire department.
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What are the check in and check out times for your condos?
Check in time is at 4:00 PM or later and check out time is at 10:00 am or earlier.
Later check out and earlier check ins can be arrange on availability and for additional fees.
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I arrive earlier than the check in time, is there a place where can I leave my luggage?
Technically there is no place to store your luggage but since these condos are located at the Wyndham Royal Garden Building, if you give the doorman a nice tip they will hold your luggage for a few hours. This is meant to bridge the period between the check out time and your trip to the airport. What they will not do is to store your bags overnight.
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I depart later than the check out time, is there a place where can I leave my luggage?
Technically there is no place to store your luggage but since these condos are located at the Wyndham Royal Garden Building, if you give the doorman a nice tip they will hold your luggage for a few hours. This is meant to bridge the period between your arrival from the airport or check out from another property and the check in time at the condo.
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What is a security deposit?

The security deposit will cover any accidental damage that the unit may sustain during your stay. You would be responsible for all damages not limited to the amount charged for the security deposit. After our cleaning crew cleans and inspects the unit, the security deposit is refunded to you.
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What is the difference between the security deposit and the reservation deposit?

The reservation deposit is charged at the time of the reservation and is typically between $300.00 and $800.00 depending on the size of the unit and the duration of the rental.
Thirty days prior to your arrival the rent is collected and the reservation deposit becomes a security deposit that is refunded upon check out.
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Do you have a safety deposit boxes in the units?
All our condos have programmable, state of the art, electronic safety deposit boxes that are easy to program with your own combination number.
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Could I leave valuables in my condo?
Our condos are equipped with state of the art electronic locks that dramatically increases the security of the units since previous codes do not work after check out date and time and future codes only start to work after check in date and time, only your code works to open the door during your stay.
Like what happens with hotels, if there is an emergency security personnel may need to access your unit but that rarely happens.
As a precaution we encourage tenants to bring to Hawaii as little valuables as possible and to keep all valuables in the free safety deposit boxes provided for your convenience.
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Is there security personnel assigned to patrol the building?

We have security personnel patrolling the building 24/7, there is also one or more doormen at the front door as well as a 24 hr. manned front desk for the hotel operation in the building.
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Can we have guests and/or have a party in the unit or anywhere else in the building?
No guests are permitted beyond the lobby of the building. Guests can not go up to the unit or use the building's amenities such as pool, BBQ, sauna, exercise room and laundry room.
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Is it possible to smoke anywhere in the building?
No the Wyndham Royal Garden Hotel and Tower is a smoke free building and by law you need to be 20 feet or more away from any building opening to legally smoke. That includes windows, balconies, doors or ventilation exits. The prohibition includes inside the units, their bathrooms and balconies. Fines start at $400.00 dollars as well as loss revenue due to smoke abatement procedures as well as the cost to cover the procedures themselves.
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I know I can not smoke inside but Is it possible to smoke out in the balconies or any other open area?
At the Royal Garden is not permitted to smoke on the balconies and the pool as well as all other common areas of the building. Hawaii has one of the most strict smoking laws in the country and it is not allowed to smoke even in public areas such as parks and beaches.
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Transportation related questions
What are my options for transportation to and from the airport other than renting a car??
a) A shuttle from various companies operating at the Honolulu International Airport
b) A taxicab
c) A ride on the public transit system
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How far is the Honolulu Airport from the Waikiki area?
The Waikiki area is only 30 minutes drive from the Honolulu Airport.
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How much does a shuttle cost from the Honolulu Airport to Waikiki and how do I book it?
Most shuttle companies will charge between 12 to 15 USD per person for a one-way trip.
There is only one company permitted to operate officially to shuttle passengers between the Honolulu Airport and Waikiki.
Click here to make reservations and avoid potential delays upon arrival.
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Should I make advance reservations with the shuttle company?
Because several planes can be arriving at the same time, if you are going to use a shuttle is better to book it in advance to avoid longer delays. Even if you flight arrives late, the shuttle company keeps tabs on the arrival times having vehicles on the ready for reserved passengers. Without reservations you will be boarding the shuttle on availability.
Click here to make shuttle reservations for Waikiki on the official Honolulu Airport Shuttle..
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How much does a taxicab cost from the Honolulu Airport to Waikiki?
Cab rides typically cost between $35 and $45. Taxi cabs charge extra for luggage and can take up to 4 passengers. Larger cabs can take 5 passengers but there is a definite limit of how many pieces of luggage they will be able to carry. There are several Taxi stops at the Honolulu Airport, Taxi dispatchers wear bright yellow shirts with the words "Taxi dispatcher" and they will also be able to assist you to get a cab.
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How much does the public transit service cost?
TheBus service charges for a one-way transit ride U$S 2.50 per person (subject to change). For more information about the public transit system on our Island go to http://www.thebus.org
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Could I take the public transit service (TheBus) with luggage?
As a rule of thumb NO luggage is allowed on the bus system other than the kind of normal everyday things that people carry when they take a bus. Please be advised that even what is called "carry on" luggage is many times not allowed on TheBus, it has to either fit under the seat or on your lap. For a complete list of all the items that you can carry on a bus go to http://www.thebus.org/howtoride/RulesReg.asp
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Do you advise renting a car in Honolulu?
For most visitors, renting a car in Honolulu might NOT be a good idea.
Some of the reasons behind this advise are:
a- You do not need a car to move around in the Waikiki area and we have a very good public transportation system that can take you all around the island for less than $3 :)
b- Driving in Hawaii can be challenging, particularly during rush hour.
c- Hawaii has the dubious record of consistently being the US State that endures the highest cost of gas.
d- Most first time visitors spend half of the time getting lost and the other half looking for the way to get back to the hotel.
e- If this is you first time visiting the island and your and your objective is getting to know as much of it as you can, take a tour, there are tons of companies that you can hire even on the same day of the tour and that not only will be able to show you 10 times more that you can find for yourself but also that you will understand better what you are seeing, then if you still want to revisit some of those places at your pace, rent a car for a day, return to the places that you liked best spend as much time as you want in them and upon returning to Waikiki, return the car.
If you decide to rent a car, under no circumstance leave any valuables in it (even hidden under the seat or in the trunk) including luggage, this island's crime rate is very low but a thief can spot a car rental from a mile and they just need a few seconds while you park your car in a crowded look out to take your purse from the car.
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How easy is to find street parking in Honolulu?
Waikiki is not devoid of free street parking but it is certainly scarce. To find the few areas with free street parking go to http://discounthotelshawaii.com/wkkparking.html be very careful and read the street signs even in these areas because some become tow away zones a few hours a week to allow for street cleaning.
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Are there other parking options in Waikiki less expensive than the hotel?
There are a few Waikiki buildings that house Public parking facilities and for a daily, weekly and/or monthly fee. Please view our Waikiki map parking page for more details.
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Is it safe to leave my luggage and or belongings in a car?
No valuables, luggage and or personal items should be kept in any location of your rental vehicle (including "hidden" under the seat or in the trunk).
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Safety related questions:
How safe is Honolulu?

Honolulu is a fairly big city but the State of Hawaii has ranked low in regards to crime per population in comparison to U.S. Mainland cities.
Cities and beaches are pretty harmless, the local population is in general very nice and helpful. If you have a "misunderstanding" with anybody here do not try to resolve it yourself, either walk away or call 911.
It is not a good idea to camp here, please refer to this section
.
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Is it safe to leave valuables in a car?
No valuables, luggage and or personal items should be kept in any location of your rental vehicle.
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Should I leave valuables in my condo?
No valuables should be kept in an unsecured location. All our condos have a free safety deposit box for your convenience.
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Tours and attractions related questions
Do I need to book tours and attraction in advance?
Tours and attractions can be purchased at any time, there is definitely no need to book them in advance, the previous day if it is a day activity or the same day if it is an evening show it is normally more than enough. Most hotels will offer a tour/travel desk for guests who seek more adventure on the islands.
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Miscellaneous questions

Would camping be an option for inexpensive travel?
Camping is not a good or even a viable idea even though it is available here on Oahu, you will see tents and camping areas in many of the beaches around the island, but you must acquire a permit with no more than two-Fridays prior to your selected camping date. Your permit can only be used per the camp ground you selected, and not all campsites are available year-round. For more information contact the Parks Permit Section at (808) 768-3440.
Many locals love to camp and there is not nearly enough camping spots to accommodate even the local population. Camping spots are so sought after
here that when the City and County offices open on Fridays, there is already a line waiting and it takes sometimes less than 20 minutes to give out all available numbers.
If you succeed in securing a permit do not expect much in the way of installations public campsites have very basic bathroom and shower facilities.
There is a "passable" camping place belonging to the State of Hawaii called Malaekahana next to Laie, it better than the City operated ones but do not expect too much, the biggest draw back for Malaekahana is that it is over an hour away from Honolulu and Waikiki.
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Are the beaches in Hawaii private?
All Hawaii beaches are public. If there is something that you do not want to mess around with in this corner of the country is access to the beach.
All private property on the ocean front must allow a free public corridor every few hundred feet for beach access, even the military grants access to the beach for the general public in most military operated areas in one way or another.
Private property does start at some point so be sure not to wander into someone's backyard because that is consider trespassing here too.
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